All of our products are dispatched from Asia , China.
Our products are generally shipped within 7 business days. All shipments are accompanied by a tracking number which is sent via email once the product is dispatched.
Vonado uses different Express for international shipping. Once dispatched, most orders will arrive between 10 - 14 business days depending on destination.
Vonado offers variable shipping pricing depending on destination and order size. We also offer free shipping on any single international over the value of $10 USD.
Please note that Express shipping offer does not include any addresses that are listed under 'Remote Areas'.
Please note that stated transit times are estimates only and may be influenced by factors beyond express's reasonable control. For example, customs and quarantine processing requirements, weekends and public holidays, varying flight schedules and other origin or destination specific factors. express does not guarantee transit times or represent that transit times will be achieved. In accordance with express's standard Terms and Conditions of Carriage, which can be found on the reverse of any express air waybill, express is not liable for any damages or loss caused by delays. For Express 9:00 / Express 12:00, see the Time Definite Delivery (TDD) Terms and Conditions. Please direct inquiries to our Customer Service centre on 13 14 06.
The recipient is the importer of record and must comply with all laws and regulations of the destination country.
If for any reason, the products can not be delivered to you due to a Customs problem, we will discuss with you case by case about how best to handle the issue(s).